NETGEAR is aware of the security issue that can expose web GUI login passwords while the password recovery feature is disabled. This vulnerability occurs when an attacker can access the internal network or when remote management is enabled on the router. Remote management is turned off by default; users can turn on remote management through advanced settings.
Firmware fixes are currently available for the following affected devices. To download the firmware release that fixes the password recovery vulnerability, click the link for your model and visit the firmware release page for instructions:
NETGEAR has also released firmware that fixes the web password recovery vulnerability for the following cable modem router:
For cable products like the C6300, new firmware is released by your Internet service provider after NETGEAR releases it to them. The firmware fix for the C6300, firmware version 2.01.18, has been released to all service providers. Until your service provider releases the firmware fix to you, NETGEAR strongly recommends that you use the workaround procedure explained in this article. To see your C6300’s current firmware version, visit the following knowledge base article and follow the instructions: How do I view the firmware version of my cable modem or modem router?.
NETGEAR has tested the following devices and confirmed that they are not affected by the web password recovery vulnerability:
For the following affected products, NETGEAR recommends using the workaround procedure explained in this article.
Router Model and Firmware Version:
- R6200 v188.8.131.52_1.0.43
- R6300 v184.108.40.206_1.0.58
- VEGN2610 v220.127.116.11_1.0.12
- AC1450 v18.104.22.168_10.0.16
- WNR1000v3 v22.214.171.124_60.0.93
- WNDR3700v3 v126.96.36.199_1.0.31
- WNDR4000 v188.8.131.52_9.1.86
- WNDR4500 v184.108.40.206_1.0.68
DSL Gateway Model and Firmware Version:
- D6300 v220.127.116.11
- D6300B v18.104.22.168
- DGN2200Bv4 v22.214.171.124
- DGN2200v4 v126.96.36.199
If your affected product does not have a firmware fix available, NETGEAR strongly recommends that you follow this workaround procedure to remediate the vulnerability:
- Manually enable the password recovery feature on your device.
For more information, visit Configuring router administrative password recovery.
- Ensure that remote management is disabled.
Remote management is disabled by default. For more information, check the user manual for your product, which is available from http://www.netgear.com/support/.
The potential for password exposure remains if you do not complete both steps. NETGEAR is not responsible for any consequences that could have been avoided by following the recommendations in this notification.